Terms of Service
These terms cover how TwoKhukuris works, from browsing and ordering to delivery and returns. By using our site, you agree to them.
Acceptance of Terms
By accessing or using TwoKhukuris, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our site or place an order.
Using Our Site
You must be at least 18 years old, or have a parent or guardian's permission, to place an order with us. You agree to provide accurate, current information when creating an account or checking out, and to keep your login details secure.
Orders & Pricing
All prices are shown in GBP and include VAT where applicable. We take reasonable care to ensure product details and pricing are accurate, but errors can occasionally happen, and we reserve the right to correct them.
- An order is confirmed once you receive an order confirmation email
- We reserve the right to decline or cancel an order, for example due to stock availability or a pricing error
- If we cancel a confirmed order, you'll receive a full refund
Payment
Payment is required in full at checkout. We accept major debit and credit cards along with other payment methods shown at checkout, all processed securely through trusted third-party providers.
Delivery
We aim to dispatch and deliver orders within the timeframes shown at checkout. Delivery estimates are not guaranteed, and occasional delays can happen due to factors outside our control, such as courier disruptions or high demand.
Risk in the goods passes to you once your order is delivered to the address you provided. Please double-check your delivery details before placing an order.
Returns & Refunds
We want you to be happy with your order. If something isn't right, you can return most items within 30 days of delivery for a refund, provided they are unused and in their original condition and packaging.
- Refunds are issued to your original payment method once we receive and inspect the return
- Faulty or incorrect items can be returned free of charge
- Some items may be excluded from returns where noted on the product page
Acceptable Use
When using our site, you agree not to misuse it in ways that could harm TwoKhukuris, other customers, or our systems.
- No fraudulent orders or payment activity
- No attempts to interfere with or disrupt the site's security or performance
- No copying, scraping, or reselling of our content without permission
Intellectual Property
All content on TwoKhukuris, including our logo, product photography, and site design, belongs to us or our licensors and is protected by copyright and trademark law. You may not reproduce or reuse it without our written permission.
Liability
We provide our site and products with reasonable care and skill, but we don't exclude or limit any liability that cannot be excluded under law, such as for fraud or personal injury caused by negligence. Beyond that, our liability for any claim is limited to the amount you paid for the relevant order.
Changes to These Terms
We may update these terms from time to time to reflect changes in our business or the law. Any changes will be posted on this page with an updated revision date, so we encourage you to check back periodically.
Contact Us
If you have any questions about these Terms of Service, we're here to help.
Get in touch with our team
We aim to respond to all enquiries within a few working days.